See how Grand Sapphire Hotel & Banqueting ranks against other hotels in Croydon

The Grand Sapphire Hotel & Banqueting in Croydon struggles to impress guests, with an overall score reflecting significant dissatisfaction. Room quality is notably poor, particularly in the areas of bathroom conditions and temperature, dragging down its rating. Food options, ranked in the lowest 5% of hotels in the region, including a disappointing breakfast, further contribute to negative experiences. While staff interactions receive somewhat better feedback, issues in reception highlight ongoing service challenges. There is a clear need for improvements across multiple categories to enhance guest satisfaction overall.