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Hotels in Eastbourne

See how The Grand Hotel ranks against other hotels in Eastbourne

Hotel Insights

The Grand Hotel in Eastbourne offers a varied experience for its guests. While the location receives high praise, contributing to a standout score, the room quality appears to be a concern, particularly due to significant dissatisfaction with the bathroom and decor. Food options present a mixed picture; breakfast is well-received, but the restaurant falls short, impacting overall dining satisfaction. The staff, however, is notable for their outstanding service, making a strong positive impression on many visitors. Overall, while there are commendable aspects, significant improvements are needed to enhance guest satisfaction in key areas.

Overall

NPS: 24

15th

in Eastbourne

from 493 reviews

Room

NPS: -13

12th

based on:
171 reviews

Food

NPS: 27

6th

based on:
129 reviews

Location

NPS: 93

6th

based on:
28 reviews

Facilities

NPS: 25

4th

based on:
67 reviews

Staff

NPS: 89

6th

based on:
90 reviews

The rankings

How does The Grand Hotel compare to 18 other hotels in Eastbourne?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Pier Hotel14th9-84189133
The Grand Hotel15th-1327259389
Bay Majestic Hotel16th-45-6-299353
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