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Hotels in Kensington and Chelsea

See how Gem Strathmore Hotel ranks against other hotels in Kensington and Chelsea

Hotel Insights

Gem Strathmore Hotel in Kensington and Chelsea presents a rather polarizing experience for guests. While the location receives outstanding praise, ranking fifth in the area, the room quality significantly detracts from the overall impression, particularly due to severe dissatisfaction with bathrooms and furniture. Although the staff show commendable performance, the negative sentiments in room conditions and pricing indicate substantial improvements are essential for overall guest satisfaction.

Overall

NPS: 13

68th

in Kensington and Chelsea

from 903 reviews

Room

NPS: -38

66th

based on:
460 reviews

Food

NPS: -12

50th

based on:
92 reviews

Location

NPS: 99

5th

based on:
156 reviews

Facilities

NPS: -4

41st

based on:
69 reviews

Staff

NPS: 67

48th

based on:
99 reviews

Price

NPS: -33

41st

based on:
27 reviews

The rankings

How does Gem Strathmore Hotel compare to 86 other hotels in Kensington and Chelsea?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Copthorne Tara Hotel London Kensington67th-44-13-39531
Gem Strathmore Hotel68th-38-12-49967
Oliver Hotel69th-5724-609263
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