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Hotels in Kensington and Chelsea

See how Oliver Hotel ranks against other hotels in Kensington and Chelsea

Hotel Insights

Oliver Hotel in Kensington and Chelsea presents a mixed experience for guests. The hotel's location is a standout feature, receiving an impressive score of 92.4, indicating its desirability. However, the Room category significantly underperforms, primarily due to poor ratings for bathrooms and facilities, which are among the lowest in the area. While the food offerings, particularly breakfast, receive some positive feedback, overall, the hotel faces challenges in key areas such as room quality and staff reception, suggesting a need for improvements to enhance guest satisfaction.

Overall

NPS: 13

69th

in Kensington and Chelsea

from 486 reviews

Room

NPS: -57

80th

based on:
224 reviews

Food

NPS: 24

28th

based on:
70 reviews

Location

NPS: 92

60th

based on:
79 reviews

Facilities

NPS: -60

64th

based on:
20 reviews

Staff

NPS: 63

52nd

based on:
79 reviews

The rankings

How does Oliver Hotel compare to 86 other hotels in Kensington and Chelsea?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Gem Strathmore Hotel68th-38-12-49967
Oliver Hotel69th-5724-609263
Residence Inn by Marriott London Kensington70th-2524-327560
How did we do this?We’ve taken real reviews from all over the internet to make the ultimate hotel league table
2.6m

Reviews

7.7m

Comments

2,201

Hotels ranked

292

UK regions

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