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Hotels in Sunderland

See how Highfield Hotel ranks against other hotels in Sunderland

Hotel Insights

The Highfield Hotel in Sunderland stands out with strong ratings, particularly for its food and room offerings, both of which rank highly within the region. Guests have shown appreciation for the food, especially in the breakfast category, although it does appear to have some room for improvement. While staff interactions are satisfactory, they lag slightly behind other categories, suggesting that while the hotel excels in food and lodging, enhancing service could elevate the overall guest experience even further.

Overall🥇

NPS: 28

1st

in Sunderland

from 153 reviews

Room🥇

NPS: 17

1st

based on:
66 reviews

Food🥇

NPS: 50

1st

based on:
38 reviews

Staff🥈

NPS: 52

2nd

based on:
33 reviews

The rankings

How does Highfield Hotel compare to 1 other hotels in Sunderland?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Highfield Hotel1st1750------52
Mercure Newcastle George Washington Hotel Golf & Spa2nd-211806864
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