See how Hilton London Gatwick Airport ranks against other hotels in Crawley

The Hilton London Gatwick Airport offers a somewhat mixed experience for guests, reflected in its overall score of 14.4. While the hotel benefits from a prime location with excellent transfer options and nearby attractions, scoring 78.4 in that category, the room quality is less favorable due to significant issues with amenities, temperature, and lighting. Food service, particularly in the bar and room service, also falls short, leading to a generally unremarkable dining experience. Although some aspects, like bed comfort and breakfast options, are positively noted, the hotel's staff performance, particularly at reception, appears to contribute to a less satisfying stay for many guests.