See how Hilton Newcastle Gateshead ranks against other hotels in Gateshead

Hilton Newcastle Gateshead presents a mixed experience for its guests, with location being a standout feature, earning a high positive sentiment score and ranking well in the region. However, the rooms fail to impress, particularly due to issues with bathrooms and temperature, which significantly impact overall satisfaction. While the staff score positively, there are notable concerns regarding reception and dining options, especially related to pricing which is among the lowest-rated aspects, indicating a need for substantial improvements in these areas to enhance guest experience.