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Hotels in Gateshead

See how Hotel Express Newcastle Gateshead ranks against other hotels in Gateshead

Hotel Insights

Hotel Express Newcastle Gateshead offers a challenging experience for guests, particularly concerning its room quality, which significantly lags behind other hotels in the area. While the location receives praise and ranks well, staff interactions also shine, reflecting positively on the overall service. However, critical issues with bathrooms and limited bed comfort are overshadowing the positives, resulting in a lukewarm overall score that indicates substantial room for improvement in core accommodations.

Overall

NPS: 5

6th

in Gateshead

from 296 reviews

Room

NPS: -52

6th

based on:
207 reviews

Location

NPS: 59

6th

based on:
27 reviews

Staff🥉

NPS: 62

3rd

based on:
26 reviews

The rankings

How does Hotel Express Newcastle Gateshead compare to 5 other hotels in Gateshead?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Hilton Newcastle Gateshead5th-30-2439144
Hotel Express Newcastle Gateshead6th-52------5962
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