See how Holiday Inn York by IHG ranks against other hotels in York

The Holiday Inn York by IHG presents a mixed experience for guests, with notable strengths in food and location. While the hotel's dining options, particularly breakfast, receive high praise, the room conditions heavily detract from the overall sentiment, with bed and bathroom issues being significant pain points. Additionally, although location stands out due to excellent access to public transport and nearby attractions, the staff experience is marred by inconsistent service, indicating that while some areas shine, considerable improvements are needed in accommodations and customer service to enhance overall guest satisfaction.