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Hotels in Basingstoke and Deane

See how Basingstoke Country Hotel & Spa ranks against other hotels in Basingstoke and Deane

Hotel Insights

Basingstoke Country Hotel & Spa presents a challenging experience for guests, with a notable low score in the Room category, largely driven by severe feedback regarding bathrooms and temperature control. While the food offerings have mixed reviews, breakfast receives some positive notes, partially offsetting the disappointing restaurant performances. On a brighter note, the hotel benefits from a favorable location and some positive interactions with staff, although overall service still ranks low in comparison to regional competitors. Improvements in key areas like room quality and dining are essential for enhancing guest satisfaction.

Overall

NPS: 13

7th

in Basingstoke and Deane

from 455 reviews

Room

NPS: -53

7th

based on:
240 reviews

Food

NPS: -23

6th

based on:
74 reviews

Location

NPS: 69

5th

based on:
26 reviews

Facilities🥉

NPS: 0

3rd

based on:
40 reviews

Staff

NPS: 22

7th

based on:
65 reviews

The rankings

How does Basingstoke Country Hotel & Spa compare to 7 other hotels in Basingstoke and Deane?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Hampshire Court Hotel & Spa6th-13-4838------
Basingstoke Country Hotel & Spa7th-53-2306922
Holiday Inn Basingstoke by IHG8th-57-32---9653
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