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Hotels in Cambridge

See how Hyatt Centric Cambridge ranks against other hotels in Cambridge

Hotel Insights

Hyatt Centric Cambridge offers a mixed experience, standing out for its comfortable beds which garnered high praise, boosting the Room category score significantly. However, concerns regarding bathroom quality and temperature have negatively impacted this category, contributing to an overall score that is average among Cambridge hotels. While guests appreciate the convenient public transport access, they have expressed dissatisfaction with the food offerings, particularly breakfast, which hinders the hotel's reputation further. Staff interactions are adequate but could use improvement, highlighting areas where the hotel might focus on enhancing guest satisfaction.

Overall

NPS: 32

11th

in Cambridge

from 500 reviews

Room

NPS: 34

5th

based on:
219 reviews

Food

NPS: 3

10th

based on:
96 reviews

Location

NPS: 48

19th

based on:
79 reviews

Facilities

NPS: 63

4th

based on:
32 reviews

Staff

NPS: 57

15th

based on:
65 reviews

The rankings

How does Hyatt Centric Cambridge compare to 18 other hotels in Cambridge?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Sorrento Hotel & Restaurant10th-158---7694
Hyatt Centric Cambridge11th343634857
Crystal Hotel & Savour12th-33------9471
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