Sunbeam for

Hotels in UK

See how Hotel Indigo - Chester by IHG ranks against other hotels in UK

Hotel Insights

Hotel Indigo - Chester by IHG has received a mixed response from guests, resulting in an overall positive sentiment score of 40.7. While the location stands out with an impressive score of 92.6 and staff interactions are well-regarded at 87.2, the room category reveals some challenges. Notably, guests express dissatisfaction with the bed comfort and temperature control, severely impacting the overall room experience, despite high praise for decor. Meanwhile, the hotel's food offerings are another area needing improvement, particularly with breakfast options, which detract from the dining experience.

Overall

NPS: 41

1225th

in UK

from 745 reviews

Room

NPS: 28

501st

based on:
302 reviews

Food

NPS: -6

2767th

based on:
176 reviews

Location

NPS: 93

1343rd

based on:
95 reviews

Facilities

NPS: 62

268th

based on:
37 reviews

Staff

NPS: 87

745th

based on:
125 reviews

The rankings

How does Hotel Indigo - Chester by IHG compare to 139 other hotels in UK?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Hotel Indigo - Chester by IHG1225th28-6629387
How did we do this?We’ve taken real reviews from all over the internet to make the ultimate hotel league table

Reviews

Comments

Hotels ranked

UK regions

Uses reviews from...
  • Booking Logo
  • Expedia Logo
  • Google Logo
  • Hotels Logo
  • Expedia Logo
  • Booking Logo
  • Google Logo
  • Hotels Logo
  • TripAdvisor Logo
  • Yelp Logo
  • TripAdvisor Logo
  • Yelp Logo

Hotel owners:
find out what your guests really think.

Leave your details and we’ll be in touch to arrange a short, no-commitment demo of Sunbeam. We’ll even analyse some of your data for free to show you what it can do.

Leave your details 👇

We care about your data. Read our privacy policy.