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Hotels in Manchester

See how Hotel Indigo Manchester - Victoria Station by IHG ranks against other hotels in Manchester

Hotel Insights

Hotel Indigo Manchester - Victoria Station has garnered a mixed reception from its guests. While the prime location near attractions has received strong praise, significantly boosting its score in that category, the hotel struggles with food offerings, where extensive complaints about breakfast and room service pull the overall sentiment down. Room quality presents a mixed picture too, with outstanding decor and views contrasted sharply by issues like lighting and temperature control; additionally, staff interactions have been described as lacking, particularly with waitstaff. Overall, the hotel’s appeal lies in its location and some room features, but food and service need considerable improvement.

Overall

NPS: 30

46th

in Manchester

from 1943 reviews

Room

NPS: 23

22nd

based on:
790 reviews

Food

NPS: -27

71st

based on:
371 reviews

Location

NPS: 95

21st

based on:
391 reviews

Facilities

NPS: 55

20th

based on:
58 reviews

Staff

NPS: 58

65th

based on:
294 reviews

Price

NPS: -23

43rd

based on:
39 reviews

The rankings

How does Hotel Indigo Manchester - Victoria Station by IHG compare to 78 other hotels in Manchester?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Malmaison Manchester45th-320179862
Hotel Indigo Manchester - Victoria Station by IHG46th23-27559558
The Waterside Hotel and Leisure Club47th-4441557280
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