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See how Toby Carvery Birmingham by Innkeeper's Collection ranks against other hotels in Birmingham

Hotel Insights

Toby Carvery Birmingham by Innkeeper's Collection showcases a mix of strengths and challenges. Guests find the location exceptional, with a high score reflecting its appeal, while staff interactions received a notably positive sentiment. However, the hotel struggles significantly in the Rooms category, particularly with aspects like bathroom cleanliness and lighting, leading to a lower overall experience compared to peers. Despite a decent ranking in overall satisfaction, the food reviews are largely unfavorable, especially regarding breakfast, indicating a need for improvement in dining options.

Overall

NPS: 39

8th

in Birmingham

from 606 reviews

Room

NPS: 22

11th

based on:
311 reviews

Food

NPS: -2

34th

based on:
126 reviews

Location

NPS: 89

16th

based on:
56 reviews

Staff

NPS: 57

35th

based on:
83 reviews

The rankings

How does Toby Carvery Birmingham by Innkeeper's Collection compare to 47 other hotels in Birmingham?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Holiday Inn Birmingham City by IHG7th-838458962
Toby Carvery Birmingham by Innkeeper's Collection8th22-2---8957
Hampton by Hilton Birmingham Jewellery Quarter9th5-1275568
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