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Hotels in Darlington

See how Mercure Darlington King's Hotel ranks against other hotels in Darlington

Hotel Insights

Mercure Darlington King's Hotel presents a varied experience for its guests. While the hotel is praised for its location, which scores exceptionally well, aspects such as room conditions and food offerings are significant drawbacks. The negative sentiments surrounding bathrooms and amenities are particularly concerning, overshadowing otherwise decent room ratings. Additionally, staff interactions receive a positive note, though the reception area remains a focal point for potential improvement. Overall, the hotel has strengths in location and service but must address critical issues in room quality and dining to elevate guest satisfaction.

Overall

NPS: 17

5th

in Darlington

from 640 reviews

Room

NPS: -33

5th

based on:
325 reviews

Food

NPS: -30

6th

based on:
90 reviews

Location🥈

NPS: 92

2nd

based on:
98 reviews

Staff🥈

NPS: 79

2nd

based on:
98 reviews

The rankings

How does Mercure Darlington King's Hotel compare to 5 other hotels in Darlington?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Hall Garth Hotel; BW Signature Collection4th-3718-88660
Mercure Darlington King's Hotel5th-33-30---9279
Blackwell Grange Hotel6th-19-80---50
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