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Hotels in County Durham

See how The Kingslodge Inn - The Inn Collection Group ranks against other hotels in County Durham

Hotel Insights

The Kingslodge Inn in County Durham presents a mixed experience for its guests. While the location earns a high score, indicating its appeal, the accommodation itself has notable shortcomings, particularly in lighting and temperature control which negatively impact guest comfort. On a brighter note, the food services, particularly breakfast, receive positive feedback, helping to elevate the overall sentiment, which remains respectable despite the challenges in room quality. Staff interactions are also a strong point, contributing positively to the guest experience and bolstering the hotel's overall rating.

Overall

NPS: 44

8th

in County Durham

from 699 reviews

Room

NPS: -14

15th

based on:
254 reviews

Food

NPS: 37

9th

based on:
195 reviews

Location

NPS: 96

4th

based on:
101 reviews

Facilities🥉

NPS: 52

3rd

based on:
25 reviews

Staff

NPS: 80

9th

based on:
110 reviews

The rankings

How does The Kingslodge Inn - The Inn Collection Group compare to 15 other hotels in County Durham?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Honest Lawyer Hotel7th-247---9763
The Kingslodge Inn - The Inn Collection Group8th-1437529680
Hotel Indigo - Durham by IHG9th635589585
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