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Hotels in Cardiff

See how Leonardo Hotel Cardiff ranks against other hotels in Cardiff

Hotel Insights

The Leonardo Hotel Cardiff offers a varied experience for guests, highlighted by its exceptional location and friendly staff. While the staff's performance is notably praised, particularly with a perfect rating for waitstaff, room quality remains a significant concern, especially regarding bathrooms and lighting, which negatively impacts the overall room experience. Dining options show promise, particularly at breakfast, although other meal offerings could use improvement. Overall, the hotel has its strengths but also considerable areas needing attention to enhance guest satisfaction.

Overall

NPS: 42

10th

in Cardiff

from 2495 reviews

Room

NPS: 4

13th

based on:
1117 reviews

Food

NPS: 45

5th

based on:
310 reviews

Location

NPS: 95

8th

based on:
454 reviews

Facilities

NPS: 15

12th

based on:
87 reviews

Staff

NPS: 85

7th

based on:
481 reviews

Price

NPS: 9

15th

based on:
46 reviews

The rankings

How does Leonardo Hotel Cardiff compare to 32 other hotels in Cardiff?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Cardiff Sandringham Hotel9th-1629-4393100
Leonardo Hotel Cardiff10th445159585
The Coal Exchange Hotel11th-1440298073
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