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Hotels in Cardiff

See how The Coal Exchange Hotel ranks against other hotels in Cardiff

Hotel Insights

The Coal Exchange Hotel in Cardiff finds itself with a mixed reputation among guests. While the hotel's location is a standout feature, with an impressive score reflecting excellent nearby attractions, the room quality remains a significant area for concern, particularly due to low ratings for temperature and lighting. On a more positive note, the food offerings, especially breakfast and the restaurant, are well-received, contributing to an overall score that positions the hotel fairly well compared to others in the region. However, there is clear room for improvement in aspects such as room amenities and staff interactions.

Overall

NPS: 41

11th

in Cardiff

from 1947 reviews

Room

NPS: -14

19th

based on:
1001 reviews

Food

NPS: 40

7th

based on:
275 reviews

Location

NPS: 80

24th

based on:
228 reviews

Facilities

NPS: 29

7th

based on:
167 reviews

Staff

NPS: 73

15th

based on:
240 reviews

Price

NPS: 36

11th

based on:
36 reviews

The rankings

How does The Coal Exchange Hotel compare to 32 other hotels in Cardiff?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Leonardo Hotel Cardiff10th445159585
The Coal Exchange Hotel11th-1440298073
Holiday Inn Express Cardiff Bay by IHG12th916206179
How did we do this?We’ve taken real reviews from all over the internet to make the ultimate hotel league table

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