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Hotels in Kensington and Chelsea

See how Hilton London Olympia ranks against other hotels in Kensington and Chelsea

Hotel Insights

The Hilton London Olympia presents a mixed experience for its guests. While the location garners praise with a strong sentiment score, the room-related aspects, particularly issues with bathrooms and lighting, significantly detract from the overall guest experience, leading to a low score in that category. However, the hotel's dining options, especially breakfast, receive positive acclaim, balancing out some of the dissatisfaction found in other areas like staff interactions at reception, which could still benefit from improvement despite the excellence of the waitstaff. Overall, the hotel shows potential, but substantial upgrades are needed for a better stay.

Overall

NPS: 12

71st

in Kensington and Chelsea

from 994 reviews

Room

NPS: -45

70th

based on:
503 reviews

Food

NPS: 45

16th

based on:
133 reviews

Location

NPS: 75

85th

based on:
141 reviews

Facilities

NPS: -60

64th

based on:
40 reviews

Staff

NPS: 72

45th

based on:
158 reviews

The rankings

How does Hilton London Olympia compare to 86 other hotels in Kensington and Chelsea?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Residence Inn by Marriott London Kensington70th-2524-327560
Hilton London Olympia71st-4545-607572
The Rembrandt72nd-1-2-3010068
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