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Hotels in Liverpool

See how Lord Nelson Hotel ranks against other hotels in Liverpool

Hotel Insights

The Lord Nelson Hotel in Liverpool provides a rather mixed experience, evident in its overall net positive sentiment score of 10.6. While the hotel's location is exceptional, ranked 9th with an impressive score of 97.9, the room comfort suffers significantly due to poor bathroom conditions, resulting in a disappointing Room category score of -38.8. Additionally, the hotel facilities rank among the lowest in the region, which further detracts from the guest experience. Despite the positives with staff interaction and location, substantial improvements are needed in room quality and amenities to enhance overall satisfaction.

Overall

NPS: 11

60th

in Liverpool

from 318 reviews

Room

NPS: -39

60th

based on:
170 reviews

Location

NPS: 98

9th

based on:
47 reviews

Facilities

NPS: -87

59th

based on:
30 reviews

Staff

NPS: 76

33rd

based on:
41 reviews

The rankings

How does Lord Nelson Hotel compare to 68 other hotels in Liverpool?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Shankly Hotel59th-36-7-89562
Lord Nelson Hotel60th-39----879876
Delta Hotels by Marriott Liverpool City Centre61st-12-15---9367
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