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Hotels in Liverpool

See how The Shankly Hotel ranks against other hotels in Liverpool

Hotel Insights

The Shankly Hotel in Liverpool presents a mixed experience for its guests. While the location receives high praise, with a notable score of 95% positive sentiment, the room quality significantly detracts from the overall impression, particularly due to poor ratings in areas like bathroom cleanliness and furniture conditions. The dining options show some promise, especially the restaurant, but overall, the hotel struggles with aspects related to comfort and amenities, leaving ample room for improvements in guest satisfaction.

Overall

NPS: 12

59th

in Liverpool

from 2125 reviews

Room

NPS: -36

56th

based on:
1283 reviews

Food

NPS: -7

34th

based on:
122 reviews

Location

NPS: 95

27th

based on:
239 reviews

Facilities

NPS: -8

47th

based on:
145 reviews

Staff

NPS: 62

55th

based on:
288 reviews

Price

NPS: -33

38th

based on:
48 reviews

The rankings

How does The Shankly Hotel compare to 68 other hotels in Liverpool?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Terlon Apartments58th-48---58075
The Shankly Hotel59th-36-7-89562
Lord Nelson Hotel60th-39----879876
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