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Hotels in Oxford

See how Malmaison Oxford ranks against other hotels in Oxford

Hotel Insights

Malmaison Oxford presents a mixed experience for guests, highlighted by its prime location, which garnered a strong score. While the hotel boasts an attractive décor, the room category suffers significantly, particularly due to negative feedback on bathroom conditions and temperature control. Food offerings received a positive response overall, with the bar being a standout aspect, yet guests have pointed out areas in need of improvement, such as breakfast and restaurant service. The performance of staff is decent but could elevate the overall experience if addressed. Overall, while there are notable positives, significant attention to room quality and dining service could greatly enhance guest satisfaction.

Overall

NPS: 27

15th

in Oxford

from 945 reviews

Room

NPS: -11

15th

based on:
362 reviews

Food

NPS: 18

12th

based on:
158 reviews

Location

NPS: 90

9th

based on:
171 reviews

Facilities🥉

NPS: 58

3rd

based on:
79 reviews

Staff

NPS: 67

16th

based on:
144 reviews

Price

NPS: -61

6th

based on:
31 reviews

The rankings

How does Malmaison Oxford compare to 23 other hotels in Oxford?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Mercure Oxford Hawkwell House Hotel14th430357569
Malmaison Oxford15th-1118589067
Royal Oxford Hotel16th3611-618089
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