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See how Malmaison Reading ranks against other hotels in Reading

Hotel Insights

Malmaison Reading offers a mixed yet moderately positive experience, highlighted by its exceptional staff, who receive high praise and rank notably well among competitors. The food quality, particularly breakfast, also garners positive feedback, positioning it at the top end of its category. However, significant complaints about room conditions, especially in the bathroom, decor, and lighting, detract from the overall positive sentiment, indicating areas that require urgent improvement to elevate the guest experience.

Overall

NPS: 29

5th

in Reading

from 538 reviews

Room

NPS: 10

5th

based on:
274 reviews

Food🥇

NPS: 38

1st

based on:
77 reviews

Location

NPS: 81

8th

based on:
91 reviews

Facilities

NPS: -36

11th

based on:
22 reviews

Staff🥈

NPS: 91

2nd

based on:
64 reviews

The rankings

How does Malmaison Reading compare to 13 other hotels in Reading?
Hotel NameRankRoomFoodFacilitiesLocationStaff
ibis Reading Centre4th-132148775
Malmaison Reading5th1038-368191
voco Reading6th172218---59
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