See how Malmaison York ranks against other hotels in York

Malmaison York presents a somewhat challenging experience for guests, primarily due to significant shortcomings in room quality, particularly with lighting and temperature, which negatively impact overall satisfaction. Despite the hotel's excellent location, which boasts a strong sentiment score, and positive feedback on the breakfast and restaurant options, issues with room amenities and service quality remain notable drawbacks. The price point also appears to be a deterrent, ranking among the lowest in the area, underscoring the need for improvements across various areas to enhance the overall guest experience.