See how The Malvern Hills Hotel ranks against other hotels in Herefordshire, County of

The Malvern Hills Hotel in Herefordshire stands out primarily due to its exceptional location, which ranked first among its peers with a notable score of 97.8. While the overall sentiment is positive, with a solid overall NPS of 62.8, the hotel does face challenges, particularly in the Room category, where the issues with temperature and bathrooms have marred an otherwise commendable bed experience. Food quality also shows promise, especially during breakfast, although the bar and restaurant aspects highlight areas needing improvement to maintain consistency in guest satisfaction.