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Hotels in Newcastle upon Tyne

See how County Hotel & County Aparthotel Newcastle ranks against other hotels in Newcastle upon Tyne

Hotel Insights

The County Hotel & County Aparthotel Newcastle presents a mixed picture for potential guests. While the prime location is highly rated, garnering a significant 93% positive sentiment, the Room category suffers due to serious shortcomings particularly with bathroom facilities and furniture, ultimately leading to a negative overall score in that aspect. On a more positive note, dining options receive commendable feedback, especially breakfast, which helps elevate the Food category. Positive interactions with staff also stand out, indicating that while the physical accommodations may need improvement, customer service remains a bright spot.

Overall

NPS: 33

18th

in Newcastle upon Tyne

from 1452 reviews

Room

NPS: -17

24th

based on:
681 reviews

Food

NPS: 17

18th

based on:
155 reviews

Location

NPS: 93

12th

based on:
300 reviews

Facilities

NPS: 25

13th

based on:
72 reviews

Staff

NPS: 69

22nd

based on:
198 reviews

Price

NPS: 13

16th

based on:
46 reviews

The rankings

How does County Hotel & County Aparthotel Newcastle compare to 35 other hotels in Newcastle upon Tyne?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection17th-2439-288668
County Hotel & County Aparthotel Newcastle18th-1717259369
Royal Station Hotel- Part of the Cairn Collection19th-403569068
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