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See how Mercure Newport ranks against other hotels in UK

Hotel Insights

Mercure Newport presents a mixed experience for its guests. While the hotel scores positively in overall sentiment, accolades for specific categories are offset by notable shortcomings. The staff receives commendations for their performance, yet issues concerning amenities and temperature significantly detract from the room experience. Additionally, while the location and views are strong points, the food, particularly breakfast, leaves much to be desired, highlighting areas that require improvement for a more balanced guest experience.

Overall

NPS: 52

559th

in UK

from 645 reviews

Room

NPS: 31

420th

based on:
271 reviews

Food

NPS: 8

2339th

based on:
106 reviews

Location

NPS: 77

2863rd

based on:
101 reviews

Facilities

NPS: 20

1256th

based on:
40 reviews

Staff

NPS: 74

1795th

based on:
112 reviews

The rankings

How does Mercure Newport compare to 139 other hotels in UK?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Mercure Newport559th318207774
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