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Hotels in Newcastle upon Tyne

See how Metro Inns Newcastle ranks against other hotels in Newcastle upon Tyne

Hotel Insights

Metro Inns Newcastle presents a mixed experience for guests, highlighted by a commendable location score that reflects its appeal, yet the room quality leaves much to be desired. The negative feedback surrounding both beds and bathrooms significantly impacts the overall room rating, overshadowing the generally positive perceptions of staff, particularly at reception. While the hotel's advantages include a prime location and friendly service, considerable improvements are needed in room comfort to enhance guest satisfaction.

Overall

NPS: 23

30th

in Newcastle upon Tyne

from 220 reviews

Room

NPS: -39

32nd

based on:
123 reviews

Location

NPS: 79

33rd

based on:
24 reviews

Staff

NPS: 68

24th

based on:
41 reviews

The rankings

How does Metro Inns Newcastle compare to 35 other hotels in Newcastle upon Tyne?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Leonardo Hotel Newcastle29th-21-3599375
Metro Inns Newcastle30th-39------7968
Grand Hotel Gosforth Park31st-29-619256
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