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Hotels in Kensington and Chelsea

See how My Place Hotel ranks against other hotels in Kensington and Chelsea

Hotel Insights

My Place Hotel in Kensington and Chelsea presents a challenging experience for guests. While the location earns high praise with an impressive net positive sentiment score, the overall performance falters significantly due to severely negative feedback in the room category, particularly with bathrooms and temperature control. Dining options, including breakfast, also disappoint, placing the hotel among the lowest ranked in the area. Although staff interactions receive some positive remarks, the weight of the issues in room quality and facilities leaves considerable room for improvement.

Overall

NPS: -10

85th

in Kensington and Chelsea

from 427 reviews

Room

NPS: -72

85th

based on:
196 reviews

Food

NPS: -57

62nd

based on:
72 reviews

Location

NPS: 97

23rd

based on:
85 reviews

Facilities

NPS: -58

61st

based on:
26 reviews

Staff

NPS: 58

60th

based on:
40 reviews

The rankings

How does My Place Hotel compare to 86 other hotels in Kensington and Chelsea?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Capital Hotel, Apartments & Townhouse84th-26------8861
My Place Hotel85th-72-57-589758
Earls Court Garden Hotel86th-86------9038
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