See how Best Western New Kent Hotel ranks against other hotels in Newcastle upon Tyne

The Best Western New Kent Hotel in Newcastle upon Tyne offers a polarizing experience for guests. While the Food category shines with an impressive score, led by a flawless restaurant offering and a respectable breakfast rating, the Room category struggles significantly. Many reviews highlight issues with temperature control, negatively impacting guest satisfaction despite some positive notes for the bathrooms. Moreover, the hotel's location and staff performance are standout strengths, contributing to a solid overall score that reflects a mix of excellence in service and dining but notable shortcomings in room comfort.