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Hotels in Newcastle upon Tyne

See how Caledonian Hotel ranks against other hotels in Newcastle upon Tyne

Hotel Insights

The Caledonian Hotel in Newcastle upon Tyne presents a mixed experience for guests. While the hotel enjoys high praise for its location and staff, with the latter scoring impressively at 80.5%, issues in room quality—particularly regarding bathrooms and temperature—significantly detract from overall guest satisfaction. Additionally, despite a positive response for breakfast offerings, dining experiences fall short overall, suggesting that while the location and service are strong points, room comfort and food quality require considerable improvement.

Overall

NPS: 43

13th

in Newcastle upon Tyne

from 1695 reviews

Room

NPS: -7

21st

based on:
776 reviews

Food

NPS: 14

20th

based on:
345 reviews

Location

NPS: 89

21st

based on:
213 reviews

Facilities

NPS: 5

19th

based on:
67 reviews

Staff

NPS: 81

13th

based on:
257 reviews

Price🥈

NPS: 78

2nd

based on:
37 reviews

The rankings

How does Caledonian Hotel compare to 35 other hotels in Newcastle upon Tyne?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Best Western New Kent Hotel12th-1567---9690
Caledonian Hotel13th-71458981
Grey Street Hotel14th-2052-29390
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