See how Novotel London Waterloo ranks against other hotels in Lambeth

The Novotel London Waterloo in Lambeth presents a mixed guest experience, with location and hotel facilities being standout aspects. While the hotel benefits from a favorable location score and commendable facilities, room quality is notably lacking, particularly in the areas of bathrooms and bed comfort, which are significant pain points for guests. The food, especially breakfast, gains positive remarks, contributing to an overall satisfactory score, but the issues with staff interactions and amenities suggest that there is considerable potential for improvement to enhance the guest experience further.