See how Park Plaza London Waterloo ranks against other hotels in Lambeth

Park Plaza London Waterloo in Lambeth presents a varied guest experience. While guests commend the hotel's prime location, reflected in a high sentiment score for both public transport and nearby attractions, they express significant dissatisfaction with room quality, particularly regarding the bathrooms and overall amenities. The staff interactions are a mixed bag, with notable praise for the concierge but less favorable feedback about reception, indicating that while some services shine, others do not meet expectations. Overall, the hotel shows promise due to its location and staff potential, but urgent upgrades to room facilities and food service are necessary to enhance guest satisfaction.