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Hotels in Westminster

See how Mercure London Hyde Park Hotel ranks against other hotels in Westminster

Hotel Insights

Mercure London Hyde Park Hotel offers a mixed experience, highlighted by its prime location where guests express high satisfaction. The location score stands out at 94.4, underscoring its appeal for visitors. However, room-related issues, particularly with the bathroom and bed quality, dampen the overall experience, causing the Room category to struggle despite decent amenities feedback. While staff interactions have a positive sentiment, they are not as highly regarded, indicating room for improvement in service. Overall, the hotel holds a moderate positive score, suggesting it has strengths but also significant areas needing attention.

Overall

NPS: 33

79th

in Westminster

from 379 reviews

Room

NPS: 9

34th

based on:
192 reviews

Food

NPS: 0

124th

based on:
39 reviews

Location

NPS: 94

149th

based on:
71 reviews

Staff

NPS: 73

113th

based on:
56 reviews

The rankings

How does Mercure London Hyde Park Hotel compare to 259 other hotels in Westminster?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Rubens At The Palace78th-2020579884
Mercure London Hyde Park Hotel79th90---9473
Melbourne House Hotel80th17----309884
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