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Hotels in Mid Sussex

See how Crowne Plaza Felbridge - Gatwick, an IHG Hotel ranks against other hotels in Mid Sussex

Hotel Insights

Crowne Plaza Felbridge - Gatwick offers a generally good experience, though there are areas needing attention. While guests appreciate the hotel facilities, particularly the spa, which receives strong praise, the room category is held back by significant dissatisfaction with the bathroom. The food service is a strong point, with a notable score for breakfast, but the overall dining experience could use improvement. Staff interactions are mostly positive, contributing to a favorable overall rating despite the highlighted issues.

Overall

NPS: 33

4th

in Mid Sussex

from 356 reviews

Room🥉

NPS: 2

3rd

based on:
127 reviews

Food🥈

NPS: 40

2nd

based on:
98 reviews

Facilities🥈

NPS: 60

2nd

based on:
50 reviews

Staff🥉

NPS: 77

3rd

based on:
61 reviews

The rankings

How does Crowne Plaza Felbridge - Gatwick, an IHG Hotel compare to 3 other hotels in Mid Sussex?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Holiday Inn London Gatwick - Worth by IHG3rd630773762
Crowne Plaza Felbridge - Gatwick, an IHG Hotel4th24060---77
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