See how Harbour Hotel & Spa Richmond ranks against other hotels in Richmond upon Thames

The Harbour Hotel & Spa Richmond presents a largely disappointing experience for its guests, evidenced by a low overall score. While the location is a bright spot, earning a high sentiment, the hotel struggles significantly with room quality, particularly regarding temperature and bathrooms, leading to negative impressions in this category. Food and staff service issues further contribute to its lackluster reputation, indicating a need for substantial improvements across key areas to enhance guest satisfaction.