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Hotels in Northumberland

See how Slaley Hall Hotel, Spa & Golf Resort ranks against other hotels in Northumberland

Hotel Insights

Slaley Hall Hotel, Spa & Golf Resort faces notable challenges according to guest reviews, especially in the Room and Food categories, where sentiment scores are significantly low. The issues are particularly pronounced in room temperature, bed comfort, and bathroom conditions, all of which detract from the overall experience. While the hotel's location receives commendation, the staff performance falls short, ranking among the lowest in the region, further impacting visitors' enjoyment. Despite some positive feedback regarding hotel facilities, particularly the gardens, the establishment clearly requires improvement in key areas to enhance guest satisfaction.

Overall

NPS: 5

25th

in Northumberland

from 843 reviews

Room

NPS: -12

22nd

based on:
207 reviews

Food

NPS: -29

24th

based on:
233 reviews

Location

NPS: 85

14th

based on:
61 reviews

Facilities

NPS: 5

11th

based on:
186 reviews

Staff

NPS: 17

25th

based on:
132 reviews

Price🥇

NPS: -33

1st

based on:
24 reviews

The rankings

How does Slaley Hall Hotel, Spa & Golf Resort compare to 24 other hotels in Northumberland?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Kings Arms Hotel24th-2615---8656
Slaley Hall Hotel, Spa & Golf Resort25th-12-2958517
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