Sunbeam for

Hotels in Maidstone

See how The Black Horse Inn ranks against other hotels in Maidstone

Hotel Insights

The Black Horse Inn in Maidstone stands out for its exceptional dining experience, particularly with breakfast receiving high praise, contributing to an impressive food rating that places it among the best in the area. However, the hotel struggles with room quality, specifically the bathrooms and beds, which significantly detract from the overall guest experience despite a decent overall satisfaction score. While the staff members are highly rated for their service, improvements in room amenities could elevate the hotel's appeal even further.

Overall🥇

NPS: 51

1st

in Maidstone

from 436 reviews

Room🥇

NPS: 16

1st

based on:
172 reviews

Food🥇

NPS: 76

1st

based on:
118 reviews

Location

NPS: 67

7th

based on:
58 reviews

Staff🥈

NPS: 88

2nd

based on:
60 reviews

The rankings

How does The Black Horse Inn compare to 7 other hotels in Maidstone?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Black Horse Inn1st1676---6788
Weald of Kent Golf Course and Hotel2nd652---8669
How did we do this?We’ve taken real reviews from all over the internet to make the ultimate hotel league table

Reviews

Comments

Hotels ranked

UK regions

Uses reviews from...
  • Booking Logo
  • Expedia Logo
  • Google Logo
  • Hotels Logo
  • Booking Logo
  • Hotels Logo
  • Expedia Logo
  • Google Logo
  • TripAdvisor Logo
  • Yelp Logo
  • TripAdvisor Logo
  • Yelp Logo

Hotel owners:
find out what your guests really think.

Leave your details and we’ll be in touch to arrange a short, no-commitment demo of Sunbeam. We’ll even analyse some of your data for free to show you what it can do.

Leave your details 👇

We care about your data. Read our privacy policy.