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See how The Empress Hotel ranks against other hotels in UK

Hotel Insights

The Empress Hotel in the UK presents a mixed bag for guests. While its location scores a perfect 100, making it a top choice for travelers, issues with the bathroom significantly undermine the overall room experience, resulting in a negative sentiment. On a positive note, the food category shines with a solid score driven by favorable impressions of the bar and breakfast, although the restaurant experience falls short. Overall, the hotel maintains a decent sentiment score, reflecting areas that are well-received, but also highlighting critical improvements needed in room quality and staff interactions.

Overall

NPS: 41

1193rd

in UK

from 429 reviews

Room

NPS: -1

1684th

based on:
160 reviews

Food

NPS: 51

705th

based on:
106 reviews

Location🥇

NPS: 100

1st

based on:
58 reviews

Facilities

NPS: -3

1812th

based on:
29 reviews

Staff

NPS: 38

3427th

based on:
68 reviews

The rankings

How does The Empress Hotel compare to 139 other hotels in UK?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Empress Hotel1193rd-151-310038
How did we do this?We’ve taken real reviews from all over the internet to make the ultimate hotel league table

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