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Hotels in Westminster

See how Kensington Gardens ranks against other hotels in Westminster

Hotel Insights

Kensington Gardens in Westminster offers a mixed experience, highlighted by its outstanding location near local attractions, which boasts a remarkable score of nearly 96. However, significant concerns arise from the room category, dragged down by poor bathroom conditions and temperature issues, resulting in an overall score that places it in the lower tier among competitors. While guests appreciate the value for money and some amenities, the hotel's service also falls short, indicating that substantial improvements are necessary to enhance the overall guest experience.

Overall

NPS: 8

209th

in Westminster

from 592 reviews

Room

NPS: -29

159th

based on:
370 reviews

Location

NPS: 96

110th

based on:
123 reviews

Facilities

NPS: 5

95th

based on:
20 reviews

Staff

NPS: 22

237th

based on:
37 reviews

Price

NPS: 53

23rd

based on:
40 reviews

The rankings

How does Kensington Gardens compare to 259 other hotels in Westminster?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The Park Hotel208th-58------9336
Kensington Gardens209th-29---59622
JW Marriott Grosvenor House London210th9------------
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