See how Best Western Plus White Horse Hotel ranks against other hotels in UK

The Best Western Plus White Horse Hotel presents a mixed experience for guests. While the staff receive commendations for their service, contributing to a strong score in that category, both rooms and hotel facilities face considerable criticism, particularly regarding the beds and spa. The food offerings, notably breakfast, also leave much to be desired, reflecting a need for significant improvements in both dining and amenities. Overall, despite some positive aspects, the hotel struggles to provide a consistently satisfying experience, highlighting areas in need of urgent attention.