Rethinking Feedback for Product Teams - Moving Beyond Tagging and Transcripts
Explore how product and CX teams are rethinking feedback analysis, and leaving behind research-first tools for scalable, real-time insight that drives change.
Dhruv Chauhan
đź“Ł Announcing: Next-Generation Feedback, from Sunbeam
Nobody wants to fill in a survey.
That was our driving hypothesis behind our new, next-generation survey tool that we're happy to share today.
Podcast: Using Sunbeam for hotel review management
Our founder, Joe, recently appeared on the Checking In podcast to discuss how the hospitality industry can use Sunbeam for hotel review management, and how using AI to go deeper makes it simple to identify how to improve guest experience.
Sunbeam vs Glint: Which Platform is Better for Employee Feedback?
Deciding on the right platform to analyse employee feedback can make or break your organisation’s ability to drive meaningful change. Two popular solutions—Sunbeam and Glint — both aim to help businesses understand and act on employee sentiment.
In this article, we’ll compare Sunbeam and Glint, focusing on their