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Hotels in County Durham

See how Bowburn Hall Hotel ranks against other hotels in County Durham

Hotel Insights

Bowburn Hall Hotel in County Durham presents a mixed but overall positive guest experience, achieving a solid overall score. The hotel's staff receive high praise, significantly boosting the overall sentiment, while the food category also garners favorable feedback, particularly at breakfast. However, room conditions, especially concerning bathrooms and temperature control, present notable challenges, resulting in a downturn in guest satisfaction in that area. This suggests that while the hotel excels in service and dining, improvements are needed in room quality to enhance the overall guest experience further.

Overall

NPS: 50

6th

in County Durham

from 350 reviews

Room

NPS: -10

14th

based on:
148 reviews

Food

NPS: 46

6th

based on:
76 reviews

Location

NPS: 82

11th

based on:
22 reviews

Staff

NPS: 81

8th

based on:
75 reviews

The rankings

How does Bowburn Hall Hotel compare to 15 other hotels in County Durham?
Hotel NameRankRoomFoodFacilitiesLocationStaff
The City Hotel5th1836---9081
Bowburn Hall Hotel6th-1046---8281
Honest Lawyer Hotel7th-247---9763
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