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Hotels in Stoke-on-Trent

See how Hilton Garden Inn Stoke On Trent ranks against other hotels in Stoke-on-Trent

Hotel Insights

The Hilton Garden Inn Stoke On Trent receives a mix of feedback, showcasing both strengths and weaknesses. While the hotel’s rooms rank well overall, significant criticism is aimed at amenities and bathroom conditions, adversely affecting the room experience. Food offerings, although marginally weak as a category, benefit from positive remarks about breakfast, while staff performance, particularly at reception, requires considerable attention to elevate the overall guest experience. Despite an overall positive sentiment, clear areas for improvement remain evident.

Overall

NPS: 14

4th

in Stoke-on-Trent

from 547 reviews

Room🥇

NPS: 18

1st

based on:
260 reviews

Food

NPS: -1

4th

based on:
103 reviews

Location

NPS: 63

4th

based on:
54 reviews

Facilities🥉

NPS: 31

3rd

based on:
32 reviews

Staff

NPS: 34

5th

based on:
82 reviews

The rankings

How does Hilton Garden Inn Stoke On Trent compare to 4 other hotels in Stoke-on-Trent?
Hotel NameRankRoomFoodFacilitiesLocationStaff
DoubleTree by Hilton Stoke-on-Trent, United Kingdom3rd156337550
Hilton Garden Inn Stoke On Trent4th18-1316334
Tollgate Hotel & Leisure5th-51-43---3646
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