Sunbeam for

Hotels in Stoke-on-Trent

See how Tollgate Hotel & Leisure ranks against other hotels in Stoke-on-Trent

Hotel Insights

Tollgate Hotel & Leisure in Stoke-on-Trent experiences considerable challenges, reflected in its overall negative sentiment score. Guests are particularly disappointed with the bathroom facilities and the quality of the television, which have significantly impacted the perception of the rooms. While the staff received a relatively positive reception, the hotel ranks among the lowest in the region for both food and location, highlighting critical areas that require improvement to enhance the guest experience.

Overall

NPS: -10

5th

in Stoke-on-Trent

from 304 reviews

Room

NPS: -51

5th

based on:
197 reviews

Food

NPS: -43

5th

based on:
23 reviews

Location

NPS: 36

5th

based on:
31 reviews

Staff

NPS: 46

4th

based on:
37 reviews

The rankings

How does Tollgate Hotel & Leisure compare to 4 other hotels in Stoke-on-Trent?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Hilton Garden Inn Stoke On Trent4th18-1316334
Tollgate Hotel & Leisure5th-51-43---3646
How did we do this?We’ve taken real reviews from all over the internet to make the ultimate hotel league table

Reviews

Comments

Hotels ranked

UK regions

Uses reviews from...
  • Booking Logo
  • Expedia Logo
  • Google Logo
  • Hotels Logo
  • Booking Logo
  • Hotels Logo
  • Google Logo
  • Expedia Logo
  • TripAdvisor Logo
  • Yelp Logo
  • TripAdvisor Logo
  • Yelp Logo

Hotel owners:
find out what your guests really think.

Leave your details and we’ll be in touch to arrange a short, no-commitment demo of Sunbeam. We’ll even analyse some of your data for free to show you what it can do.

Leave your details 👇

We care about your data. Read our privacy policy.