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Hotels in St. Helens

See how Holiday Inn Haydock by IHG ranks against other hotels in St. Helens

Hotel Insights

Holiday Inn Haydock by IHG showcases a mix of strengths and weaknesses based on guest reviews. The hotel excels in location and staff service, garnering high satisfaction scores in these areas, contributing to an overall positive sentiment. However, significant issues plague the Room category, particularly with bathrooms and temperature control, which detract from the guest experience. While the food offerings, especially breakfast, receive some praise, the restaurant experience seems to let guests down, indicating areas for improvement. Overall, the hotel's strengths lie in its convenient location and attentive staff, but it will need to address room quality to increase guest satisfaction further.

Overall🥇

NPS: 38

1st

in St. Helens

from 615 reviews

Room🥈

NPS: -15

2nd

based on:
208 reviews

Food🥇

NPS: 12

1st

based on:
144 reviews

Location🥇

NPS: 86

1st

based on:
72 reviews

Facilities🥇

NPS: 55

1st

based on:
51 reviews

Staff🥇

NPS: 74

1st

based on:
126 reviews

The rankings

How does Holiday Inn Haydock by IHG compare to 2 other hotels in St. Helens?
Hotel NameRankRoomFoodFacilitiesLocationStaff
Holiday Inn Haydock by IHG1st-1512558674
Mercure St Helens2nd78504161
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