See how Mercure St Helens ranks against other hotels in St. Helens

Mercure St Helens offers a mixed experience for its guests, reflected in an overall score that places it near the middle of its competition. While the hotel excels in the Room category, notably ranking first, the significant negative feedback on the bed and bathroom facilities detracts from its appeal. The Food category has some positive mentions, particularly for breakfast, but the hotel's location is seen as a drawback, hitting the bottom rankings in St. Helens. Staff service emerges as a bright spot, indicating that while there are notable strengths, improvements are needed in room comfort and location to enhance guest satisfaction.